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Wearing a face mask will essentially help prevent you from inadvertently transmitting the virus, as it should be recalled that not everyone shows symptoms.

Wearing of face masks in combating COVID-19 is currently supported by the government, CDC, WHO and other experts. An Oxford University study conducted by Prof. Melinda Mills for example shows that not only do face masks prevent one from unknowingly spreading the virus to others, but that crucially they also protect the wearer themselves. Read more here: Oxford COVID-19 study.

A correctly fitted face mask provides dual protection for both wearer and those in their immediate proximity. For the wearer, it can protect from large droplets released by someone’s cough, sneeze, or breath, and it can also help block the wearer from exposing others to infectious droplets through the same means. In support of this, a new study has recently been published that concluded that face coverings significantly lowered the mask wearers odds of catching the virus by up to 65% and decreased the severity of the cases of those infected.

It's also wise to invest in a quality face mask even if you don't plan on travelling or visiting any non-essential shops, as the government recommends for people to cover their faces when in crowded places of any sort. By wearing a mask you are protecting both yourself and others. Made from breathable fabrics, they are good to wear if you're heading to your local shop, travelling to work on public transport or going for a walk in a public place. They however are not medical grade and are not intended for health care workers in contact with patients or to comply with medical regulations EU/2017/745 or PPE equipment regulation EU/2016/425.

The safest way to put your mask on is as follows:

1. Start by washing your hands with soap and water (or hand sanitiser) before touching your mask. 
2. Bring the mask to the level of your nose, then proceed to place the mask bands around your ears.
3. Carefully pull the mask down to cover both mouth and chin. 

To remove your mask proceed with the following:

1. Start by washing your hands with soap and water (or hand sanitiser) before touching your  mask.
2. Avoid touching the front of your mask (as it may be contaminated).
3. Proceed to lift the elastic band up and over your head.
4. Wash your hands again, using soap and water (or hand sanitiser).

To get the most out of your mask please ensure you take the time to wash them so that they can be properly reused. They can be washed by both hand and washing machine. Please note that for some of our masks it is recommended that they should be washed by hand. Please ensure to remove the PM2.5 filter prior to wash.

To wash by hand: Use a combination of Soap/Detergent and Warm Water on a daily basis. The face mask can then be left to air dry.

To wash by washing machine: You can include your mask with your regular laundry.  Water temperature should be set to 60°C (140°F) and accompanied by a good washing detergent.

To dry

• Use your highest heat setting and leave in the dryer until totally dry. 

Air dry

• Place your face mask flat and allow to completely dry in a clean environment. If possible, place the mask in direct sunlight. 

Make sure to completely dry the mask after washing.

Likewise, keep several masks on rotation so you're never without one. If you have been in proximity with someone that's symptomatic, wash your mask as soon as possible.

The masks can normally continue to be used as long as they are washed regularly (ideally once a day). Having at least 3 resuable masks that can be rotated through over the course of the week is recommended. We do advise that you always inspect your mask for any tears, damage or soiling that remains visible after each wash which would indicate that the product should be discarded and not reused.  Please also note that for optimal safety, PM2.5 filters should be replaced regularly.

Yes. All Evergreen Lab face masks are latex-free. 

Face coverings, including Evergreen Lab Face Masks, should never be worn by children under 36 months.

Both the British Government and Health organisations including WHO advise using reusable cloth face coverings rather than relying on disposable ones. The main problem with disposable face masks is the waste they generate. This is because they can only be used once before being thrown away. As per UCL's Plastic Waste Innovation Hub, if everyone in the UK used one single-use face covering each day for a year 66,000 additional tonnes of plastic waste would be created that cannot be recycled. Unfortunately, this could also mean an increase in litter if such masks are not disposed of in the correct manner, which is not only unsightly but can also pollute our natural environment. Cloth face coverings can be reused and washed as part of your laundry and using your normal detergent and are also better on your pocket long term!

Our face masks come in two types:

1. Cotton and Polyester Blend
2. Pure Cotton
   

Please see product description for specific details.

Shipping is free for orders over £15 or £2.50 otherwise.

Once processed, products are sent by Royal Mail 1st Class delivery service. Delivery is normally within 1-2 working days including Saturdays.

Due to Health Regulations, masks are considered personal items and unfortunately may not be returned or exchanged for resale, although a replacement will be offered if the wrong mask was provided. Please allow up to 7 working days for delivery of replacement masks.

Masks will be refunded in the following cases:

• There is a defect in material or construction of an item. In such a case simply send a photograph demonstrating the issue along with the order number to info@evergreenlab.co.uk.
• Item(s) not delivered within 30 days
  

Claims must be made within 14 days of purchase.  Refunds will be processed within 2 working days of providing such evidence.